Orders

1. Order

View your orders from Ecommerce platform

Order TypeStatusNotes

PENDING

  1. Customer started the checkout process but did not complete it.

  2. Or currently waiting for blockchain confirmation.

This order is valid for 30 minutes.

SUCCESS

Customer has completed the checkout process and payment has been confirmed.

You can refund your customer if they provide their wallet address.

OVERDUE

  1. Customer didn't pay during 30 minutes.

  2. Or the order is partially paid or paid wrong amount, you need to resolve it in "Transaction Flow".

Refunded

A customer's order has been refunded.

2. View "Order details"

It indicates the fiat price and received crypto amount.

Hash: The only valid reference for successful transactions on blockchain.

3. Refund an Order

Enter your customer's wallet address to refund an order.

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